Promenade Service Apartment Kota Kinabalu, Kota Kinabalu ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Malaysia, 88000

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Budget Without Window Queen Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Budget Without Window Twin Room

Max:

2 persons

13 m²

Bed options:

2 Single beds

Shower

Air conditioning

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Standard Queen Room

Max:

2 persons

18 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Kota Kinabalu3700 ft

Airports

Kota Kinabalu International (BKI) 4.7 mi

Train

North Borneo Railway 2.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Car rental
Tours/Ticket assistance
Stores/Commercial services

Children

Cribs

Facilities for people with disabilities

Toilet for disabled

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Malaysia, 88000

Map view

3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Malaysia, 88000

City landmarks

Shopping Area

Warisan Square

2100 ft

Museums

Sabah State Museum & Heritage Village

1.5 mi

Mall

Central Market

2100 ft

Mall

Oceanus Waterfront Mall

2100 ft

Tower

Atkinson Clock Tower

1.7 mi

Jalan Tun Fuad Stephen

I Love KK

2100 ft

Mall

IMAGO Shopping Mall

3500 ft

Square

Marlin Statue

2100 ft

Shopping Area

Centre Point

2100 ft

Island

Mamutik Island

2100 ft

Mosque

Sabah State Mosque

1.5 mi

100 km north of Kota Kinabalu

Desa Dairy Farm

2600 ft

Market

Pasar Malam Sinsuran

2100 ft

5 kilometres away from the KK City Centre

Menara Tun Mustapha

2600 ft

Market

Gaya Street Sunday Market

1.7 mi

1 Sutera Harbour Boulevard Lot 16

Borneo Trading Post

4200 ft

Parks

Weston Wetland Park

2100 ft

Jalan Bukit Upper Bendera Likas

Kota Kinabalu Wetland Centre

1.6 mi

Dinawan Island

2100 ft

Jalan Gaya

Sunday Market

1.7 mi

Spa Center

Ventus Spa Massage & Beauty Centre

3500 ft

Kota Kinabalu

Water Village

4500 ft

Jalan Bukit Bendera

Signal Hill Observatory Platform

386.1 mi

Harbor

Jesselton Point

386.1 mi

Central road of Kota Kinabalu

Kota Kinabalu City Mosque

386.1 mi

Mall

Suria Mall

386.1 mi

Nearby

Shopping Area

Kota Kinabalu City Waterfront

1900 ft

Signature Office

Tourism Malaysia Offices@Sabah

1200 ft

Night club

B.E.D (Best Entertainment Destination

1900 ft

Restaurants

Amira Cafe

100 ft

api-api Centre Kota Kinabalu

Singapore Chicken Rice

700 ft

Lorong Api-Api 1 Api Api Centre

Borenos Fried Chicken

1000 ft

No. 1 Jalan Center Point L9-B1 & L9-B2

KFC

1000 ft

Lorong Plaza Wawasan Level 1

Restaurant Sari Ratu Prima Sabah

2700 ft

1st Floor Lot F33a

Radha's Banana Leaf

1300 ft

Lorong Plaza Wawasan Lot 2-1-30 G

Tan Yu Sea Food Restaurant

3200 ft

Lot 62 Block G

O'Manuk

3000 ft

Asia city

Kismet Bar and Dining

400 ft

Lot 15

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

6.0/10

Guest rating

Rooms

6.4

Location

8.6

Service

7.2

Dining

7.2

Andrew

United States of America, January 2025

5.4/10

Staying at Promenade Service Apartment had its ups and downs. While I appreciated the strategic location near shopping and dining options, I encountered persistent issues like unpleasant odors from the toilets and a somewhat shabby exterior. Overall, it was a decent choice for budget travelers, but I wouldn't recommend it for long stays.

Rooms

7.0

The room was spacious and had the necessary facilities, but I noticed some maintenance issues, particularly with the air conditioning. A bedside lamp would have made it more comfortable.

Service

8.0

The staff were friendly and attentive, with quick responses whenever I needed assistance. Their hospitality was definitely a highlight of my stay.

Location

9.0

The apartment's location was excellent. right in the city center with easy access to shopping malls and a variety of dining options.

Dining

6.0

Dining options were not included within the hotel, but there were plenty of restaurants and cafes nearby to explore.

Facilities

6.0

Basic facilities were available, though I did notice the corridors and some shared areas could use better maintenance for a more pleasant experience.

William

United States of America, December 2024

6.8/10

I enjoyed my stay at Promenade Service Apartment, as the location was incredibly convenient with easy access to malls and restaurants. The room was spacious and comfortable for my family, although the decor felt a bit outdated. The air conditioning was insufficient for such a large space, which made it uncomfortable at times. Overall, it was good value for the price, but improvements in cleanliness and modern amenities are needed.

Rooms

6.0

The suite I stayed in was spacious, well-furnished, and clean, though the furniture was slightly old-fashioned. The electronic door lock made me feel secure. However, the air conditioning struggled to cool the large room properly.

Service

7.0

The management was understanding and refunded my reservation when I expressed my concerns about the air conditioning. The staff were friendly, which made my stay more pleasant.

Location

9.0

Being in the city center, I found the location ideal for accessing various attractions, eateries, and shopping areas. It truly made exploring much easier.

Dining

7.0

Dining options are not included, but there are plenty of restaurants nearby, including the Welcome Seafood Restaurant across the road.

Facilities

6.0

The complex had basic facilities, such as parking and a small kitchenette in the room. However, security and cleanliness could see improvements.

Byron

United States of America, December 2024

5.8/10

My stay at Promenade Service Apartment was filled with mixed experiences. The location is definitely a highlight, right in the city center and near shops. However, the condition of the rooms and the overall cleanliness left much to be desired, particularly with the shabby hallways and some maintenance issues. While the staff were friendly, I encountered several inconveniences during my stay.

Rooms

5.0

The room was basic and in need of renovation, with some maintenance issues that were concerning. I also had a kitchenette, which was a plus.

Service

5.0

The staff were accommodating and kind, but the response time for requests was frustratingly slow.

Location

8.0

The apartment is centrally located, making it easy to access shops and restaurants, which I appreciated immensely.

Dining

7.0

Dining options aren't included, but there are plenty of restaurants nearby which made it convenient for meals.

Facilities

5.0

The facilities were limited; there were issues with the communal areas and maintenance that detracted from the overall experience.

Vincent

United States of America, October 2024

5.8/10

Staying at Promenade Service Apartment was a mixed experience for me. The apartment's spaciousness and kitchen facilities were fantastic, allowing my family to enjoy fresh seafood meals. However, the cleanliness of the room was disappointing, especially the bathroom. Overall, it’s budget-friendly, but there are definite areas for improvement.

Rooms

6.0

The family suite was large and had decent amenities like air conditioning and free Wi-Fi. However, I encountered cleanliness issues, particularly in the bathroom, which left me a bit dissatisfied.

Service

7.0

While I didn't have direct interaction with management, I did find the facilities functional, although signage could improve to help navigate the complex.

Location

8.0

The location is quite strategic, being in the center of the city with easy access to shops and restaurants, which made it convenient for my family.

Dining

9.0

I appreciated the kitchen facilities, allowing us to prepare fresh seafood meals from nearby markets – a real money saver for my family. Dining options nearby were also plentiful.

Facilities

6.0

The apartments provided good amenities, like the well-equipped kitchen and basement parking, but needed better upkeep regarding cleanliness.

Ray

United States of America, October 2024

7.0/10

My family and I had a wonderful stay at the Promenade Service Apartment in Kota Kinabalu. The apartment was spacious and clean, with great kitchen facilities that made our meals easy and enjoyable. While the location was convenient with plenty of nearby amenities, I did notice that the hallways could use more maintenance and there were some elements that felt a bit dated. Overall, it was a good experience that I would recommend! 😊

Rooms

8.0

The apartment was spacious and well-equipped, featuring kitchen facilities.

Service

9.0

The housekeeping and front desk staff were friendly and helpful throughout our stay.

Location

9.0

The location was fantastic, right in the center of the city with easy access to markets and food.

Dining

7.0

Dining options were abundant nearby, but meals weren't included.